I am completely satisfied since the CEO followed up on the phone call when I tried to order the handle bars. I was told AllBrands couldn't get them for my machine. I appreciate the response and receipt of the handlebars in a timely manner. Often customer service leaves a lot to be desired in this day and age. Not too many want to go the extra mile to help a customer after they purchase any item. Thank you again!!! Carol M. ps: put them on and they work great.