High-grade aluminum bobbin case for the Qnique Quilter 14+ Quilting Machine.
This bobbin case is made of a high-quality aluminum and is made to fit perfectly for the Qnique 14+ Mid-Arm Quilting Machine.
It holds the large M-Class bobbin used by the Qnique.
If you want to play around with your bobbin tension to do decorative bobbin thread work, having an extra bobbin case can be very handy.
I have never spoken with telephone customer service, so I cannot comment on that area. All other areas are excellent. I am very happy with Allbrands and will return to shop again!