The Velocity Auto Control 270IR is full of features including the sensor steam handle and 8 pre-programmed settings that put you in control to give you the ultimate ironing experience. The Velocity 270IR’s patented built-in steam generator produces endless continuous steam with no leaks.

While traditional irons are prone to leaking and spitting, the Velocity irons use a patented 2-heating element and micro-pump technology that pre-heats the water and turns it into steam before it reaches the soleplate. The Velocity 270IR iron will give you perfect constant steam at even the lowest temperatures, yet are 100% safe for all fabrics.

COMPACT VAPOR GENERATOR
Is continuous steam at low temperatures possible? Yes! With our patented dual heating element technology, water is heated before it reaches the soleplate, eliminating leaking and spitting.

REVOLUTIONARY TEMPERATURE CONTROL
With 8 settings to suit a range of fabrics, the Velocity 270IR sets the accurate temperatures and steam volume for your clothes. From silk to denim, you can expect perfect wrinkle removal.

ANODIZED ALUMINUM SOLEPLATE
Gliding smoothly along fabrics, the Velocity 270IR has a scratch-resistant soleplate that is superior to ceramic and conventional soleplates.

SENSOR TOUCH TECHNOLOGY
Velocity 270IR will respond to your touch. Simply placing your hand on the sensor activates the stream of steam and releases a powerful and steady flow.

AUTO OFF BYPASS
8 Minute auto-shutoff and the option to bypass it puts you behind the wheel, or rather, behind the iron! You can step away and come back to a hot iron that’s ready to keep going.


  • US Warranty 1 year limited warranty on defects in materials and workmanship.
  • Extended US Warranty: Extended Warranty Available
  • Non-US Warranty: 30 days parts and labor
Specifications
  • Auto Shut Off with Bypass
  • Anodized Aluminum Soleplate
  • 8.2 Ft Cord
  • Digital Dial with 8 Settings
  • Dual Heating with Pump
  • Sensor Touch Technology
  • 360° Swivel Cord

    Warranty Statement
Other Images

icon COMPACT VAPOR GENERATOR. Is continuous steam at low temperatures possible? Yes! With our patented dual heating element technology, water is heated before it reaches the soleplate, eliminating leaking and spitting.

icon REVOLUTIONARY TEMPERATURE CONTROL
With 8 settings to suit a range of fabrics, the Velocity 270IR sets the accurate temperatures and steam volume for your clothes. From silk to denim, you can expect perfect wrinkle removal.

icon ANODIZED ALUMINUM SOLEPLATE. Gliding smoothly along fabrics, the Velocity 240IR has a scratch-resistant soleplate that is superior to ceramic and conventional soleplates.

icon SENSOR TOUCH TECHNOLOGY
Velocity 270IR will respond to your touch. Simply placing your hand on the sensor activates the stream of steam and releases a powerful and steady flow.

icon AUTO OFF BYPASS
8 Minute auto-shutoff and the option to bypass it puts you behind the wheel, or rather, behind the iron! You can step away and come back to a hot iron that’s ready to keep going.

icon Reliable 270IR specs

One thing I would double check is that the customer properly soaked their Maven filter before using it as described in the instruction manual. If not, the pump will have a harder time pulling water through the filter which can reduce the amount of steam released. That being said, our Velocity irons (current models being the 160IR, 240IR, and 270IR) have our compact vapor generator technology which does make them better at steaming than the Mavens which use pump technology. Long story short the compact vapor generator acts as a mini-boiler which generates and holds steam ahead of time, so when you touch the sensor handle it simply pushes it through the soleplate. The Mavens act more like a traditional iron where when you pull the trigger, it sprays water on the hot soleplate which causes the water to turn into steam. This could explain the difference your customer is experiencing if she is used to using a Velocity iron. Generally the only reason a customer should get a Maven over a Velocity is if they need the larger water capacity, otherwise I will recommend the Velocity every time, particularly the 240IR and 270IR which both have the sensor steam handle instead of a trigger.

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